01
Client & account management
Day-to-day communication, client calls, follow-ups and coordination. We keep relationships strong and the details moving.
Your business.Your clients.Our support.
Flexible account management and marketing expertise for agencies and businesses. We become part of your team, so you can get on with the bigger picture.
Fully remote. Supporting agencies and businesses in most countries worldwide.
YOUR TEAM, WITH A LITTLE EXTRA.
Your business. Your clients.Our support.
Account managementStrategyConsultancy
A LITTLE BACKUP GOES A LONG WAY
Need cover?
We step in.
Need a marketing specialist?
We’re here when you need us. From covering a busy week to supporting your team for the long term, MSP brings the experience and extra capacity to keep your clients well looked after.
02
Marketing & strategy
Clear priorities, considered marketing plans and practical advice on audiences, channels and the bigger picture.
03
Proposals & presentations
Support with pitches, client updates, performance reviews and the conversations that demonstrate your agency’s value.
04
Agency support & consultancy
Expert marketing advice for your team. Clear guidance, better processes and extra support where it makes a difference.
05
Leadership & team management
Practical leadership and people management to help your team work well together. We support day-to-day management, set clear priorities and keep internal team communication organised and consistent.
Built to support your agency.
Your team handles campaign activation. We help with the communications, coordination and account management.
A PARTNER IN YOUR CORNER
Your agency.
Still in the lead.
We work within your team. Your clients remain your clients, and your agency stays at the centre of the relationship.
Support is delivered remotely. We work with agencies and businesses in most countries worldwide, with availability and time-zone overlap agreed together.
Your clients stay your clients.
We will never approach your clients to solicit business for MSP, either during our contract or after it ends. Any client communication is solely to support your agency’s needs.
01
You own the relationship.
The client appoints and pays your agency. You retain the commercial agreement and direct the work.
02
We provide the support.
Your agency retains MSP for agreed account management, coordination and strategic advice.
03
Your specialists deliver.
Campaign setup, media buying and activation stay with your agency’s delivery team.
CLOSE PARTNERSHIPS. LASTING TRUST.
Your industry.
Our commitment.
We focus on a small number of close, quality partnerships, giving each agency the time, attention and commitment it deserves.
When we support a specialist agency, we won’t work directly with other agencies specialising in the same industry, or with direct clients operating in it.
We agree the industry covered together before work begins, so you can work with us in confidence.
FLEXIBLE SUPPORT. SIMPLE PRICING.
A week. A month.
A little longer?
Retained support for the time you need. Choose your starting point and we’ll agree the accounts, priorities and working rhythm together.
| Cover / support | Time included | Total package fee |
|---|---|---|
| 1 weekA little breathing room | Time includedUp to 20 hours | Total package fee£1,199 |
| 1 monthExtra support, every week | Time includedUp to 80 hours | Total package fee£4,399 |
| 3 monthsA proper partnership | Time includedUp to 240 hours | Total package feeFrom £12,799(invoiced monthly) |
| 6 monthsIn it for the longer run | Time includedUp to 480 hours | Total package feeFrom £24,999(invoiced monthly) |
If MSP introduces new bookings, or helps bring new clients on board, creating additional revenue or profit for your agency, we can agree a fair success fee to recognise that contribution.
No hidden fees.
Your scope and price are agreed upfront. Any additional work is quoted and agreed before it starts.
Hours are the total allowance for the stated period. Scope, scheduling and any applicable VAT are confirmed in your proposal.
Longer contracts available on request.EXPERT MARKETING ADVICE
Hourly consultancy
Focused advice on a marketing challenge or strategic decision.
From£150per hour
TIME TO THINK THINGS THROUGH
Half-day strategy
A 3.5-hour consultancy and strategy session to find a clear way forward.
From£350per session
BEN LANGFORD
THE PERSON BEHIND THE PARTNERSHIP
Meet Ben.
Experience on
your side.
Over a decade in marketing and advertising. A career built around people, clients and getting the strategy right.
Ben Langford is the founder of Marketing Support Partners. His experience spans TV and digital advertising, account management and agency leadership, bringing a broad commercial perspective to the teams he supports.
During nearly eight years at Sky, Ben progressed through AdSmart agency sales, operations and sales management. He led the operations and account management team supporting more than 140 advertising clients, alongside planning TV and digital campaigns for agencies and businesses.
His leadership experience includes Head of Client Management and Managing Director at Digitally Charged, and Managing Director at Superbike.co.uk. MSP brings that experience directly into your team: practical support, clear advice and someone who understands both the client and agency perspective.
YOUR NEXT CHAPTER. A LITTLE MORE SUPPORT.
Big on ambition.
Better together.
Fully remote support. A partnership that works across borders.