Client and account management
Day-to-day communication, client calls, follow-ups and coordination, built on experience leading an operations and account management team that supported more than 140 advertising clients.
THE PERSON BEHIND THE PARTNERSHIP
Ben Langford is the founder of Marketing Support Partners. Fully remote. Supporting agencies and businesses in most countries worldwide.

Over a decade in marketing and advertising. A career built around people, clients and getting the strategy right.
Ben Langford is the founder of Marketing Support Partners. His experience spans TV and digital advertising, account management and agency leadership, bringing a broad commercial perspective to the teams he supports.
During nearly eight years at Sky, Ben progressed through AdSmart agency sales, operations and sales management. He led the operations and account management team supporting more than 140 advertising clients, alongside planning TV and digital campaigns for agencies and businesses.
His leadership experience includes Head of Client Management and Managing Director at Digitally Charged, and Managing Director at Superbike.co.uk. MSP brings that experience directly into your team: practical support, clear advice and someone who understands both the client and agency perspective.
MSP brings Ben’s experience directly into your team as a marketing consultant and remote account manager. He works within your team and alongside your existing processes, so your agency stays at the centre of the relationship.
Day-to-day communication, client calls, follow-ups and coordination, built on experience leading an operations and account management team that supported more than 140 advertising clients.
Clear priorities, considered marketing plans and practical advice on audiences, channels and the bigger picture, drawing on experience across TV and digital advertising. See marketing strategy and consultancy.
Practical leadership and people management, informed by senior roles including Head of Client Management and Managing Director. See agency support and team management.
Someone who understands both the client and agency perspective, helping to keep communication clear and relationships strong.
What agencies and businesses ask most about working with Ben.
Ben Langford is the founder of Marketing Support Partners. He has over a decade in marketing and advertising, with experience spanning TV and digital advertising, account management and agency leadership.
Yes. Hourly consultancy starts from £150 per hour, and a half-day strategy session of 3.5 hours starts from £350. Your scope and price are agreed upfront.
Yes. Your agency retains MSP for agreed account management, coordination and strategic advice, while your clients remain your clients and your team handles campaign activation.
From one week to six months and beyond, with longer contracts available on request. See flexible support and pricing.
Yes. MSP is fully remote, supporting agencies and businesses in most countries worldwide, with availability and time-zone overlap agreed together.
YOUR NEXT CHAPTER. A LITTLE MORE SUPPORT.
Fully remote support. A partnership that works across borders.